Because of the personalized nature of our products we do not accept returns.

After the product arrives if there was an error made by us we are happy to reprint at our cost.

If you discover an error on your part after the order is placed we will work with you to get the order reprinted at a reduced price.

Most of our personalized items take 2-3 weeks to receive. Ceramic gifts take 4-6 weeks. 

Please note if ordering multiple items they may arrive in different packages at different times.